A 20-year-old male named Joe* is referred for employment services. He is lacking in basic education and doesn’t understand boundaries. He is currently receiving SSDI and has never held competitive employment.
Who are we trying to reach?
The Counseling Center’s Employment Services are designed to assist persons with severe and persistent mental illnesses and include Job Assessment, Job Development, Job Placement and Retention services and these are provided based on evidence-based practice for Supported Employment (OHIO SE CCOE).
What kinds of services can people receive? How many are getting services now?
Employment Services work to improve each participant’s job seeking skills, to provide support during the job placement process and with job coaching once the placement occurs. An integral part of the program is to provide ongoing support to increase successful adjustment to competitive employment and ultimately increased job retention. Adjusting to the workforce can be difficult, but this difficulty is certainly compounded for persons with mental illnesses and substance abuse problems.
Some of the skills participants need to develop include: completing job applications, writing resumes, and interviewing. Concentration on personal and interpersonal relations with supervisors and coworkers, appropriate work attire, punctuality, grooming and hygiene, socialization, transportation training, budgeting, coping skills and strategies, managing psychiatric symptoms in an appropriate manner and the development of natural supports are also included.
What recovery goals are in place for those in this program?
Some of the Counseling Center’s Employment Services FY15 Goals included:
- 150 additional mental health clients will be provided with some type of supported employment service.
- 45 people of this group will achieve some sort of work or other meaningful employment.
- The estimated economic return on investment for this additional investment will be more than $2 in wages for each $ investment in this service.
- 15% of Employment Services participants will be transitional aged youth.
Are there any outcomes related to those goals?
As of the end of April in FY15, the following goals were not only achieved, they were exceeded:
- 170 individuals participated in the program.
- 59 individuals have been competitively employed.
- Three inmates linked to supportive employment from the “Closing the Revolving Door Corrections program.
- 28% of Employment Services participants are transitional aged youth.
Is there anything else we should know about employment services at The Counseling Center?
During FY14, the Employment Services team focused on the legal barriers that impede clients employment who have a felony or a misdemeanor, ie: A criminal record, holes in their employment and the lack of personal recommendations needed to obtain a job. Employment Services developed a volunteerism roster of places the clients could volunteer and, obtain employment skills. After the client volunteered on a regular schedule and satisfactorily, they were then able to obtain a recommendation when applying for a paid position. In addition, the Employment Services staff attended expungement training, and could guide clients who need to seal their record in order to obtain employment.
So, what happened to Joe?
While going through services, his ability to follow instructions and work within a structure has improved. He has exhibited increased mental endurance and has improved his work ethic. To improve his ability to obtain a recommendation for a competitive employment position he is under the supervision of his job coach. He volunteers once a week for an hour at one location and two hours at another. He searches for employment one hour or more per week and has increased his social awareness and academic capabilities.
*Name has been changed to protect confidentiality.